Office 2007 Phone Problem Medical Ins Problem? A Patient's Claims (dr's Office Visits) From 2007 Are Being Processed Like 2009 Claims?

Medical ins problem? A patient's claims (dr's office visits) from 2007 are being processed like 2009 claims? - office 2007 phone problem

I work for a doctor and patient in 2007 claims were submitted on time (within 30 days from the date of service in 2007 - the ins. Co. to one year in order to claim entitlement). I was on the phone every couple of months ago, and then was told that the claims were "referred for treatment and payment.

In 2007, the patient is not deductible, copay only $ 15 per visit.

Last week, the requests have been processed a total of $ 900 applies to the franchise. On 1 January 2009, insurance of the patient (co-insurance to., Same same employer and the customer ID #) increases non-deductibility of an annual deductible of $ 1,000.

I think that 2007 applications were in accordance with the terms of the policy in 2007 because they timely filed and processed further with the INS. CO da.

All the "actors" in California.

Your thoughts and suggestions? If you can identify the current law, which would make great (but not quite herraRY). Any advice would be appreciated. Go to Small Claims Court is not practicable.